Shipping & Returns

SHIPPING POLICY

Customers are responsible for all shipping costs.  We will use the USPS.  Ready to ship items will ship within 3 days.  Custom orders are on a case by case basis, depending on when the item is completed.  

RETURN & EXCHANGE POLICY

Any item damaged during shipping will be refunded in full.  

Returns for handmade apparel (hats, mitts, scarves, etc.) will be honored with the customer paying the return shipping costs and the item must be in the same condition in which it was shipped to you.  

Exchanges for handmade apparel (hats, mitts, etc.) will be on a case by case basis. 

 R and R Mercantile 
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4730 US 50

Hillsboro, OH 45133

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© 2020 ~ R&R Mercantile ~ Ohio